Services
Our role continues beyond purchase.
Professional equipment has to suit the project, integrate with existing workflows, arrive when required and remain supported after deployment. These services exist to make that true.
Product Consultation
We begin with the required outcome—not the sales catalogue. Application, environment, tolerance and deliverables are reviewed before any instrument is recommended, so what ships is what the project actually needs.
Demonstrations
See the instrument against your own environment and deliverables. Demonstrations are arranged around real workflows — capture, processing and export — not showroom conditions.
Training
Operator onboarding for field capture technique, route planning and loop closure, plus office-side training in LixelStudio processing and deliverable preparation.
Technical Support
Pre-sales and after-sales support for hardware, firmware and the software pipeline. Warranty coordination with the manufacturer is handled through us — one point of contact.
Import / Export & Logistics
Tracked, insured international freight from Hong Kong, with commercial invoices, export documentation, lithium-battery compliance and customs clearance support where agreed.